1. Let’s first discuss “what characteristics do you look for when identifying or selecting potential leaders?” “Who should you invest your time in?”
o Task-oriented skills vs. People-oriented skills
o People who are
- Trainable
- Results/Outcome oriented
- (demonstrate) Abilities and desire
- Personable and have good interpersonal skills
- Credible and honest
- Give them feedback and where necessary make any adjustments
- Communicate, communicate, communicate
- Define expectations and measurements --> track progress against measurable expectations regularly
- Provide balanced, positive feedback that results in improved results
- Share your vision and expected outcomes with your employees
- Check in with your employees regularly through meetings and progress reports
- Share the long-term and short-term goals and break them down into manageable milestones
- Communicate (constantly) regularly; you can’t communicate too much! Specifically,
- Clearly communicate expectations
- Communication how they fit in the organization
(especially if there has been organizational or staffing changes over the past year)
- Also communicate how their role may evolve in the coming months/year
- Communicate face to face – make sure you are getting enough face time with your employees
(beyond email, texts and phones)
- Make difficult staffing decisions --> Have the courage to make staffing changes if
things aren’t working
Sue Smedinghoff
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